Deliveries

Delivery

Subject to availability, we will use reasonable endeavours to deliver the products you have ordered as soon as possible after you place your order. You shall be given an estimated time for delivery at the time your order is placed. If the goods are not available for delivery within 14 days of being ordered you are entitled to cancel your order and receive a full refund of any monies paid.

In case of delay not exceeding customary allowances, the Customer shall not be entitled to claim for termination, in whole or in part, of the agreement, or to refuse to accept delivery of the goods, or to claim compensation for damages. The obligation to deliver the goods shall be fulfilled upon delivery of the goods to the carrier. Rolling Center shall be released from the obligation to deliver the goods in any event of ‘Act of God; or ‘force majeure’, strikes, unavailability of raw materials or other products, and any other event preventing Rolling Center from delivering the goods, for which Rolling Center is not responsible.

The goods shall be shipped on such carrier(s) as Rolling Center may select, and Rolling Center shall charge the relevant amount to the customer including it in the relevant invoice or the customer may collect the goods directly from Rolling Center Ltd, Unit 6 Whitehall Cross, Leeds, LS12 5XE.

All risks shall pass to the customer at the time of delivery. Thefts, losses, damages, shortfalls shall not release the customer from the obligation to pay the price.

Delivery time – Order before 2pm for next working day delivery*. Orders placed after 2pm on a Friday and before 2pm on a Monday will be delivered on Tuesday (if Tuesday is a working day).

*This is dependent on zones so there is no guaranteed next day delivery unless requested at an extra cost and can be up to 5 working days depending on zone.

We deliver Monday to Friday during business hours (excluding Bank Holidays). We only deliver on normal working days (i.e., days other than weekends, public holidays or Bank Holidays). If your order is placed such that delivery would occur on a non-working day, your order will be delivered on the next working day.

Delivery charges will be clearly set out when you place your order and will be added to the total amount due once you have selected a delivery service from the options available.

We will advise you by telephone if there is likely to be a delay in dispatching your order. We reserve the right at our discretion to ship orders only to the billing address.

If you order two or more items from us and one of those items is not in stock, we will contact you (using the details you provide to us when ordering or in your Trade account) to discuss changes to your order.

We only deliver the products ordered to the card holder’s address unless credit account. We cannot deliver items within the same order to multiple addresses.

We currently deliver to the UK mainland, including the Scottish Highlands and Islands, Northern Ireland, Republic of Ireland, Channel Islands, Isle of Man and Scilly Isles.

All except UK mainland deliveries over 1mtr in length and 30kg are quotation only so please contact our team on 0113 201 6677.

Delivered at Place (DAP)

The seller is responsible for arranging carriage and for delivering the goods, ready for unloading from the arriving means of transport, at the named place.

Risk transfers from seller to buyer when the goods are available for unloading; so, unloading is at the buyer’s risk.

The buyer is responsible for import clearance and any applicable local taxes or import duties.

Once delivered (or collected), the products ordered will become your property (provided they have been paid for in full) and your responsibility. Except in relation to products that are damaged or faulty when delivered or which have been incorrectly delivered. We will not accept any liability for their loss, damage or destruction after they have been delivered.

If the goods are damaged in transit or missing, you must record this when signing for the delivery and contact us within 3 days of the date of delivery. If item is lost in transit contact us promptly.

Collection of Goods

The customer shall collect the goods as soon as they are put at the customers disposal. In case of delay, Rolling Center shall be entitled to full payment of the price and reimbursement for any cost of storage and custody of the goods. Rolling Center shall not be liable in respect of any damage resulting directly or indirectly from the storage of any goods not collected when available at the Rolling Center warehouses or at the warehouses of the carrier, forwarding agent or third parties.